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Growth Operations Strategist

I don't fix
marketing.
I build growth
systems.

I connect the dots between marketing, CRM, operations, and automation so that your business stops leaking leads and starts generating predictable revenue — especially in healthcare.

0
% avg. improvement in lead conversion rates
0
% reduction in manual operational tasks
0
+ years building growth ops systems
0
+ healthcare & SMB clients served
🏥
Primary Focus: Healthcare Bridging clinical operations and business growth — from patient acquisition to retention workflows.
Lead Management CRM Architecture Marketing Automation Healthcare Growth Conversion Workflows Operational Efficiency Business Processes Revenue Systems Lead Management CRM Architecture Marketing Automation Healthcare Growth Conversion Workflows Operational Efficiency Business Processes Revenue Systems
My Approach

Growth isn't a campaign. It's a system.

Most businesses treat marketing, sales, operations, and customer experience as separate departments. That's exactly where growth dies — in the gaps between teams. I build the connective tissue that turns scattered activities into a measurable, repeatable engine.

Let's Audit Your System
Phase 01
Diagnose the Full Journey
I map every touchpoint — from the first ad click to the final retention trigger. Most leaks are invisible until you zoom out and look at the complete flow.
Phase 02
Architect the System
CRM, automation rules, lead scoring, follow-up sequences, reporting dashboards. I design the infrastructure so your team can execute without guesswork.
Phase 03
Align the Teams
A system only works if people trust it. I work alongside marketing, ops, and sales to build shared workflows that reduce friction and remove manual dependency.
Phase 04
Measure & Iterate
Clear KPIs, conversion benchmarks, and regular reviews. Growth becomes predictable when you know exactly what to track and what to do when numbers shift.
Capabilities

Where strategy meets execution

My value isn't in any single tool or tactic — it's in understanding how everything connects. But here's what I bring to the table in concrete terms.

HubSpot CRM Salesforce Marketing Automation Zoho Suite Lead Funnel Design Healthcare Operations Workflow Automation Conversion Rate Optimization Google Analytics Revenue Reporting Patient Acquisition Process Documentation
Growth Strategy & Systems95%
CRM Architecture & Automation92%
Lead Management & Conversion90%
Healthcare Business Operations88%
Marketing Operations85%
Process Design & Documentation87%
Selected Work

Systems built. Results measured.

📊
SMB · Growth Ops
Service Business — Lead Pipeline Rebuild
Consolidated 4 disconnected tools into a single CRM-led pipeline. Reduced follow-up time from 3 days to 4 hours.
⚙️
Operations · Automation
Clinic Chain — Operational Efficiency Audit
Mapped 12 manual processes across 3 locations. Automated 8 of them, freeing 15 staff-hours per week.
📈
Marketing · Reporting
Healthcare Brand — Marketing Attribution Build
Set up first-touch and multi-touch attribution for a diagnostic chain. Leadership finally knew which channels drove ROI.
"

Prashant doesn't just advise — he gets into the weeds with you. He understood our hospital's workflow better than most of our internal team within two weeks. The systems he built are still running smoothly a year later.

— Business Head, Multi-Specialty Hospital, Pune
Get In Touch

Ready to build something that actually works?

Whether you're a healthcare organization dealing with lead leakage, an SMB that needs a better growth engine, or a business leader who's tired of activity without results — let's talk.

📍
Location Available remotely across India & globally
💼
Engagement Types Consulting retainers, project-based engagements, in-house advisory
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Best Fit For Healthcare businesses, SMBs, service-based businesses with 10–200 employees